Master the essential professional skills you need to elevate your career to the next level This course will immediately teach you to:

• Better understand your own style and the business environment in which you work
  
• Learn how to develop and lead effective teams that deliver results
• Ask effective questions that deliver the answers you need
• Understand communication tactics that will create cohesion and unity
• Understand the keys to dealing with challenging people
  
• Manage meetings that bring about results
  
• Create and deliver powerful presentations - without fear!
  
• Build negotiation skills that provide lasting solutions
  
• Deal effectively with virtual teams
  
• Learn the difference between management and leadership behaviors - what to use, when to use them
  
• Use best practices in conflict resolution that provide long term solutions
  
• Understand your Emotional Quotient and how it influences your business success
  
• Learn how your behavior, personality and communication styles affect the way you work and interact

Are you prepared to move ahead in your career?
Successful people know it’s necessary to have a complete“toolbox” of skills at your disposal to keep a competitive edge in today's business climate.

Professional skills above and beyond technical competency set you apart, getting you noticed while achieving results.
Recent surveys of employers regarding qualities they desire in entry-level employees as well as MBA applicants revealed a common list of sought-after attributes. This list of coveted competencies includes:

1. Listening Skills
   
2. Good oral communication
   
3. Group and interpersonal effectiveness
   
4. Skills at negotiation and conflict resolution

These things are all part of an individual’s emotional intelligence quotient, and unlike “IQ,”“EQ” can be learned and refined through training and practice.

Understand the factors that define your performance and your environment.
By better understanding both the factors that drive your actions and reactions, as well as the environment in which you work, you will be better able to leverage your innate strengths, as well as enhance skills that will help you excel. Understanding your personality traits, communication styles and behaviors will give you insights into how you perform, and how to better work with those around you.

Learn practical tips and techniques for issues you face every day.
Negotiation skills, team building and performance, improving meeting productivity, and painless presentations are just a sampling of the real-world challenges that will be addressed in this course. If you are involved in the business of doing business, you can’t afford to miss this course. You owe it to your career and to yourself to take your professional skills to the next level.