Fees starting at
Individual fee:
$1195
Virtual Early Bird Rate:
$995
Group Rate:
$995
(per registrant, 3 or more. Must register at the same time to receive discount)
GSA Individual Fee:
$976.50
All full time federal, state, and local government employees can take advantage of government discount pricing. ASPE accepts SF-182s, GSA SmartPay, GCPC credit card, and participates in GSA Advantage: www.gsaadvantage.gov
*VCL excluded from Discount
terms/conditions |
2-DAY COURSE
The Project, Business and Management Professionals Toolkit
More details about this course
In-Class Workshops and Group Exercises:
A variety of demonstrations, large-group activities and small-group team exercises will refine and enhance your communication, negotiation, conflict-resolution, and problem solving skills. Working in small groups, you and your peers will better understand key practices that will yield big results in the business environment. Specifically, you will:
- Discover your core communication style and how to leverage your strengths
- Better understand what impact your personality has on your work style and relationships
- Uncover a third aspect of understanding yourself - your behavior style - and learn to leverage your behavior style for better business and interpersonal success
- Work as a team to understand the disciplines a successful team must work toward
- Learn and practice together the techniques that can move your presentation skills from knocking knees - to knockout presentations
- Learn and develop the method of principled negotiation to decide issues on their merits, move you toward "Yes" and leave beneficial relationships intact
- Identify and practice situational leadership skills that help you move projects forward when dealing with all types of people, all types of situations
- Understand thoroughly the differences between 'managing' and 'leading', and when it is appropriate to use each
- Recognize the drivers and defusers of challenging individuals and how to make progress regardless of the roadblocks
- Practice and refine winning conflict resolution techniques that move from frustration to agreement
- Learn new communication tactics that will create cohesion and unity in your work environment
Immediate benefits of attending this class:
- Understand your personal behavior and personality (yes, they are 2 different things!)
- Discover your communication style and how that impacts how others view you
- Recognize and‘diagnose’ various corporate cultures and better understand appropriate survival tactics
- Understand and recognize the various types of negotiation
- Develop essential toolsets in effective preparation and establishing a winning strategy for negotiation
- How to clarify and crystallize objectives (from all perspectives)
- Recognize common ploys, body language, and strategies, and be prepared to respond
- Implement decisions and move toward tangible closure
- Explore the common causes of conflict, and how to head off problems before they start
- Effectively deal with challenging individuals
- Learn how to diffuse conflict and take the“heat” out of a situation
- Build a toolkit of successful mediation tactics
- Use specific methods for asking questions that get results
- Gain essential skills for long-term planning while also dealing with the short-term
- Understand Emotional Intelligence and how it influences your business success
- Raising your EQ (Emotional Quotient) for better interpersonal results
- How to listen beyond the words being said
- Learn to create an effective meeting culture
- Learn templates for unique meetings to meet unique needs
- How to hold successful virtual meetings
- Learn how to effectively prepare for presentations
- Gain tips and techniques for controlling pre-presentation“jitters”
- Understand how your body language impacts your effectiveness
- Learn speaking techniques that keep your audience engaged
- Gain the skills to handle challenging presentation situations (including problem audience members, difficult questions, and more)
- Avoid overload and increase communication efficiency by learning e-mail and IM etiquette, as well as winning solutions for quick, effective communication.
Anyone involved in the "business of business" would benefit from this class. This course is perfect for you if you are a…
- Business Analyst
- Project Managers
- Team Leads - New and Experienced
- Managers - New and Experienced
- IT Professionals
- Sales Professionals
- Customer Service Managers
- Anyone involved in teams or team development
- Anyone wanting to accelerate their career
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