2-DAY COURSE
Managing Outsource/Offshore Projects
More details about this course:
Live, In-Class Group Exercises: Bring a flash drive when you attend this class! The instructor will provide a set of useful tools you can immediately use back at the office:
1. Teams and Project Management
The exercise develops an understanding of project methods, deliverables and the work effort required in order to produce a suitable result. A consolidated solution set is produced as a bi-product and can be used as a starting point back in your organization.
2. Communications
Using a real scenario, groups will discuss how they will respond to a situation involving a missed deliverable deadline (on the part of the client) and how they will help the outsourcer to overcome the impact that it will have on the project schedule.
3. Managing Remotely
Groups will discuss and establish a structure around remote communications, balance leadership and methods that can be employed to carry out project management, in a global theater.
4. Cultural Differences
Using your colleagues the groups will discuss how their differences effect their attitudes, approach and expectations. This information will then be compared to how it influences professional roles and final interaction with people from other cultures.
20 Key benefits of Attending this class
- Learn to accurately measure the cost versus the benefits on any outsourced project
- Learn the mechanics of cross-cultural teamwork, and how to integrate them on your projects
- How your weaknesses that you compensated for now have to be addressed when projects are outsourced
- Learn why successful outsourcing is not driven by contractual stipulations (these are remedial measures)
- Understand the importance of ownership responsibilities being clearly defined
- Evaluate the different communication mediums available, and why multiple trips might be necessary
- Learn why onshore contracts from outsource providers does not deliver better results
- Understand how project management involves 3 plans, each intertwined with the other (outsourcer-client-collaborative plans)
- Appreciate that outsourcing requires onshore investment in details that would have been compensated for through local understanding
- Understand that a ‘word’ does not necessarily mean ‘the word’
- Learn why failure propensity in outsourcing is directly attributable to mutual misunderstanding and lack of outsourcing knowledge and experience
- Establish realistic expectations beyond cost savings
- Determine what portion of work to outsource and what portion to retain
- Learning the warning signs of things going wrong and techniques for dealing with them early
- Incorporate cultural benefits that add value to all team members
- Know when owning offshore may be the answer to success, and when it is not the answer for your situation
- Learn how to pick the right project and techniques for ensuring its success
- Form-specific measures that monitor outsourced projects
- Learn the key steps to becoming an effective Outsource/Offshore Project Manager
- Establish how Outsource/Offshore Project Management can be a team event, and why that matters
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